Privacy Policy
Joshville Global Services ("we", "us") respects your privacy. This policy explains what we collect, why, and your rights over your data.
Information we collect
We collect information you provide directly and information generated as you use our website and app.
- Account details: name, email address and phone number when you sign up or place an order.
- Order details: products purchased, delivery or pickup choice, and payment confirmation (we do not store full card numbers — payments are processed by Paystack).
- Usage data: pages viewed and basic device/browser information, used to improve the site.
How we use your information
- To process orders, payments, delivery and installation.
- To provide customer support and respond to enquiries.
- To send order updates and, where you have opted in, product news and offers.
- To improve our products, website and service quality.
Sharing your information
We do not sell your personal data. We share it only with service providers who help us operate — for example our payment processor (Paystack) and delivery partners — and only as needed to deliver your order. We may disclose information where required by law.
Data security & retention
We use industry-standard measures including encrypted connections (HTTPS) and secure token storage to protect your data. We keep personal information only as long as needed for the purposes above or as required by law.
Your rights
You can request access to, correction of, or deletion of your personal data, in line with the Nigeria Data Protection Regulation (NDPR). Contact us at [email protected] and we will respond within 30 days.
Contact
Questions about this policy: [email protected] · +234 (0)806 747 1979.